Privacy Policy

1. Introduction

The practice Teodorescu și Asociații SCPP (hereinafter referred to as "we", "practice" or "Online Counseling") is committed to protecting the confidentiality and security of your personal data. This privacy policy explains how we collect, use and protect your information within online psychological counseling services.

By using our services, you consent to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect the following types of information:

3. How We Use Information

We use your information for the following purposes:

• Service provision: To provide personalized and effective psychological counseling
• Communication: To contact you regarding appointments, confirmations and emergencies
• Service improvement: To analyze and improve the quality of our services
• Legal obligations: To comply with current legislation and professional standards
• Security: To protect against fraud and ensure platform security

4. Information Sharing

We do not sell, rent or share your personal information with third parties for commercial purposes. Information may only be shared in the following situations:

5. Data Security

We implement technical and organizational security measures to protect your information:

• Encryption: All data is encrypted in transit and at rest
• Restricted access: Only authorized personnel have access to data
• Monitoring: The system is constantly monitored for suspicious activities
• Backups: Data is safely stored with regular backups
• Staff training: Staff is trained in data protection and confidentiality

6. Cookies and Similar Technologies

Our website uses cookies to improve your experience:

You can manage cookie preferences in your browser settings.

7. Your Rights

Under GDPR, you have the following rights:

• Right of access: To know what data we have about you
• Right of rectification: To correct incorrect data
• Right to erasure: To delete your data (with legal exceptions)
• Right to restrict processing: To limit how we use your data
• Right to data portability: To receive data in a structured format
• Right to object: To object to processing under certain conditions

8. Data Retention

We keep your information for different periods depending on the type of data:

• Health data: 10 years from last consultation (according to legislation)
• Contact data: 3 years from last interaction
• Technical data: 2 years from collection
• Billing data: 10 years (according to tax legislation)

9. International Transfers

Your data may be transferred to countries in the European Union for the provision of psychological counseling services. All transfers are made in compliance with GDPR and with appropriate protection measures.

10. Professional Confidentiality

Practice psychologists are required to respect professional confidentiality. Information from sessions cannot be disclosed without your express consent, except in cases provided by law:

• Imminent risk to your safety or that of others
• Legal reporting obligations
• Valid judicial requests
• Professional supervision (without identifying you)

11. Policy Changes

This privacy policy may be updated periodically. You will be notified of any significant changes by email or by notice on the website. Continued use of services after changes constitutes acceptance of the new policy.

12. Contact

For any questions about this privacy policy or to exercise your rights, contact us:

13. Supervisory Authority

You have the right to file a complaint with the National Supervisory Authority for Personal Data Processing (ANSPDCP) if you believe that the processing of your personal data violates GDPR.

ANSPDCP: B-dul G-ral. Gheorghe Magheru 28-30, Sector 1, Bucharest, Romania

14. Last Update

This privacy policy was last updated on: January 15, 2025