GDPR - Personal Data Protection

Information about how we protect your personal data in compliance with the General Data Protection Regulation (GDPR)

1. Data Protection Officer

For any questions related to the protection of your personal data, you can contact the Data Protection Officer at:

Data Protection Officer

Email: pdo@consilierepsihologica.ro

Phone: 0756107574

Address: Sos Nationala nr 194, Iasi, Romania

2. What personal data we collect

Within our psychological counseling activity, we collect the following categories of personal data:

  • Identification data: first name, last name, date of birth
  • Contact data: email address, phone number
  • Location data: country of residence, city
  • Health data: information about psychological state, symptoms, personal history
  • Technical data: IP address, browser information, platform usage data

3. Purpose of data processing

Your personal data is processed for the following purposes:

  • Provision of online psychological counseling services
  • Scheduling and management of consultations
  • Communication with you regarding our services
  • Improving the quality of services offered
  • Compliance with legal and regulatory obligations

4. Legal basis for processing

The processing of your personal data is based on:

  • Your explicit consent for processing health data
  • Contract execution for providing counseling services
  • Legitimate interest of the practice for improving services
  • Legal obligations in health and data protection matters

5. Data retention period

Your personal data is retained for different periods depending on the data category:

  • Health data: 10 years from last consultation (according to health legislation)
  • Contact data: 3 years from last interaction
  • Technical data: 2 years from collection
  • Billing data: 10 years (according to tax legislation)

6. Your rights

Under GDPR, you have the following rights:

Right of access

You can request information about your personal data that we process.

Right of rectification

You can request correction of incorrect or incomplete data.

Right to erasure

You can request deletion of your personal data under certain conditions.

Right to restrict processing

You can request limitation of processing your data in certain situations.

Right to data portability

You can request to receive your data in a structured format.

Right to object

You can object to processing your data under certain conditions.

7. Data security

We implement appropriate technical and organizational measures to protect your personal data:

  • Encryption of data in transit and at rest
  • Restricted access to personal data
  • Continuous monitoring of systems
  • Staff training in data protection
  • Regular and secure backups

8. International transfers

Your data may be transferred to countries in the European Union for the provision of psychological counseling services. All transfers are made in compliance with GDPR and with appropriate protection measures.

9. Cookies and similar technologies

Our website uses cookies to improve your experience. For complete details, consult our Privacy Policy.

10. Policy changes

This GDPR policy may be updated periodically. You will be notified of any significant changes by email or by notice on the website.

11. Contact

For any questions about this GDPR policy or to exercise your rights, contact us:

Online Counseling - Teodorescu și Asociații SCPP

General email: contact@consilierepsihologica.ro

GDPR email: pdo@consilierepsihologica.ro

Phone: 0756107574

Address: Sos Nationala nr 194, Iasi, Romania

12. Supervisory Authority

You have the right to file a complaint with the National Supervisory Authority for Personal Data Processing (ANSPDCP) if you believe that the processing of your personal data violates GDPR.

ANSPDCP: B-dul G-ral. Gheorghe Magheru 28-30, Sector 1, Bucharest, Romania